Imagine your production support team navigating through frequent product usage questions, as support queues and response times grow, and user engagement wanes.

Or, as a service provider, picture receiving an urgent Request for Proposal, certain that your company has tackled a similar project, yet struggling to quickly find the relevant information to make your proposal stand out.

Introducing Authority Partners’ GPT for Enterprise Data capability, which harnesses generative AI technology to revolutionize both customer support and knowledge retrieval and creation scenarios. Learn how our tailor-made AI solutions bolster user engagement, maintain high NPS, and streamline document search and generation processes, dramatically enhancing productivity, and thus unlocking your business’s true potential.

As businesses grow and accumulate more data, it can become increasingly difficult to access and utilize the knowledge and insights hidden within that data. Data can be unstructured and difficult to process, or it could be structured well for one use case, but hard to utilize for another. These and similar scenarios lead to inefficiencies and missed opportunities for growth.

This is where our GPT for Enterprise Data capability comes in. Generative Pre-trained Transformer (GPT) is a type of large language model that leverages advanced Natural Language Processing (NLP) techniques to transform unstructured data into organized and accessible information. Compared with earlier NLP technologies GPT has some revolutionary new capabilities, the three most important being:

• GPT vastly improved the understanding of the meaning of data. It understands the full meaning of varying size data: from a single word or a sentence, to a whole document.
• GPT understands data formats. It can extract information from any source format (e.g., a table, a document, an email, etc.), and it can include that data into a newly generated document in any desired format (e.g., a chart, a report, an essay, etc.).
• GPT revolutionized “few-shot” learning. It can learn a task it needs to perform, from just one or a few examples. This capability of GPT is accessed through a technique called “prompt engineering”.

At Authority Partners, we specialize in using GPT to help businesses unlock the power of their enterprise knowledge.

Using our GPT for Enterprise Data capability, Authority Partners builds business solutions that bring:

• Improved Accessibility: By transforming unstructured data into organized and accessible information, GPT makes it easier for employees and customers to access and use the knowledge and insights hidden within that data.
• Enhanced Searchability: With its ability to understand and categorize data, GPT enables more accurate and effective searches for specific information, saving time and resources compared to other methods.
• Increased Efficiency: By automating the process of extracting and organizing information, GPT helps businesses save time and resources, improving overall efficiency.
• Better Decision Making: The insights and knowledge generated by GPT can provide organizations with more accurate and relevant information for making informed decisions, leading to better business outcomes.

So, what exactly is GPT for Enterprise Data, and how does it work?

Applying GPT to address a number of business needs, Authority Partners developed a portfolio of solution components and expertise that are combined to build tailored generative AI solutions. Using Authority Partners organizational knowledge and engineering capabilities, and our pre-built generative AI components significantly lessens the learning curve, and ensures lower risk, and the most efficient AI solution design and delivery.

Here are some of the key components of the Authority Partners GPT for Enterprise Data capability:

• GPT Models Expertise: Experience using various GPT models in business scenarios. From Open AI’s GPT-4, ChatGPT, and GPT-3, to open-sourced models such as BERT, T5, GPT-2, LLAMA, and GPT-J.    
• Semantic Indexing: Accessing enterprise data sources using appropriate identity providers and authorization protocols. Selecting the appropriate embeddings model for the source data and the resulting knowledge required, taking performance, security, and cost into account. Breaking up source data into portions of optimal size and format for the embeddings model selected.
• Vector Databases: Utilizing the appropriate vector database for the selected embeddings model, also considering performance, security, and cost factors. Designing appropriate vector index metadata and schema. Securing knowledge base source data, metadata, and vector indexes. 
• Advanced Prompt Engineering: Expertise creating advanced GPT prompts and multi-turn dialogs for data extraction, summarization, information restructuring, new document creation, and many other tasks.
• Model Fine-Tuning: Increasing model accuracy by additional supervised and unsupervised model training and fine-tuning. 
• Chat-Bot and Voice-Bot UIs: Extending enterprise chat and voice communication platforms, such as MS Teams, Slack, and AWS Alexa, to expose GPT functionality to users. Building tailored web and mobile front ends for generative AI applications.

Combining these and other GPT for Enterprise Data components allows Authority Partners to quickly and efficiently design and deliver generative AI solutions for your business needs.

At Authority Partners, our team of experts can help you implement and customize GPT and related generative AI technologies to meet your specific business needs, whether you’re looking to improve accessibility, enhance searchability, increase efficiency, or make better data-driven decisions.