Modernizing Portal Infrastructure
Executive Summary. Client Background Our client is a leader in midstream energy services, connecting North American producers to domestic and international markets through an integrated infrastructure. Their operations span natural gas, liquids, crude oil, refined products and petrochemicals. To support their growth and operational efficiency, they required a modernized and scalable system architecture for their […]
Transforming IWG’s Customer Portal
Executive Summary. Client Background IWG, a global leader in flexible and productive workspace solutions, operates in 3,300 locations across 120 countries and six continents. Their customer portal is critical for millions of users to manage bookings, payments and online accounts. However, the legacy technology behind the portal, coupled with a complex user journey, limited its […]
Unifying EPC Integration
Executive Summary. A global information services provider sought to unify its legacy systems following an acquisition, while integrating with the Encompass Partner Connect (EPC) platform. Authority Partners led a seamless transition by optimizing integrations, improving client experiences and streamlining operations. Client Background The client, a leader in property and consumer information analytics, specializes in providing […]
Bringing the Power of Cloud to Workspace
Client Success Story Bringing the Power of Cloud to Workspace Driving efficiency and resilience through strategic cloud migration. Executive Summary. A global provider of flexible workspace solutions sought to modernize its infrastructure to improve efficiency, resilience and scalability across its global operations. By partnering with Authority Partners, the client successfully transitioned to a cloud-based environment, […]
Automation that Builds Competitive Edge
Executive Summary. A trailblazer in title insurance and closing services industry — and long-time client— engaged Authority Partners to implement a new integration into Encompass, leveraging the Partner Connect APIs. This solution enhanced integration capabilities, streamlined workflow efficiency and strengthened data security and compliance, setting the foundation for scalable growth and operational excellence. Client Background […]