Encompass EPC Migration - Move from 3rd party OMS to EPC

Client Success Story

Enhancing Efficiency and Proactive Data Exchange for a Leading Title Insurance Company

Empowering Operational Excellence with Encompass Partner Connect.

Executive Summary

A leading title insurance company -and long-time client- engaged with Authority Partners to streamline their integration using the Partner Connect APIs as part of the Encompass EPC Migration. This solution enhanced integration capabilities, streamlined workflow efficiency and strengthened data security and compliance, setting the foundation for scalable growth and operational excellence.

Client Background

The client is a leading title insurance company in the financial sector. They focus on providing title and settlement services to lenders, with a commitment to modernizing their technology to maintain industry competitiveness. Our client required a fast and secure Encompass integration from scratch to ensure an optimized user experience. Without the advanced and robust functionalities provided by the Encompass integration, our client risked falling behind key industry players in a very competitive market. 

The Challenge

The client is using a 3rd party platform as their Order Management System (OMS). To better serve their clients and streamline operations, our client decided to partner with Authority Partners to build their integration to Encompass, leveraging Encompass Partner Connect (EPC). This move aimed to enhance integration capabilities and act as a feature hub between the 3rd party platform and Encompass.

Solutions

Authority Partners provided a customized EPC integration to automate
and optimize the client's title service processes. Key
components included:

Authority Partners provided a customized EPC integration to automate and optimize the client's title service processes. Key
components included:

API
Creation

API Creation

Tailored APIs enabled real-time data flow between the client’s existing systems and Encompass, improving speed and reliability.

New Landing Portal

Used for the Encompass integration and designed as a multitenant for future integrations.

Security Overhaul

A comprehensive security review ensured compliance with industry standards and protected sensitive client data.

Workflow Optimization

End-to-end testing and workflow mapping improved efficiency, eliminating bottlenecks and reducing manual errors.

Tokenization System Integration

The project required navigating a tokenization system for secure, seamless data exchanges.

Results & Impact

Time Saved

For fee quote creation, the time it took to manually input data was reduced by over 50%, significantly improving operational efficiency and accuracy.

Enhanced Workflow

Real-time data synchronization minimized delays, allowing for more responsive and streamlined operations.

Innovative Offering

New set of features and new integration point in our client’s ecosystem diversified their offering and set a stepping stone for new revenue sources.

Improved Security

A robust security framework provided enhanced data protection and compliance with evolving regulatory requirements.

Lessons Learned

Several key insights emerged from the project:

Be Ready for the Future

Waiting too long to address the SDK sunset or not following market trends could have severely disrupted operations or led to a loss in market share.

Flexibility Matters

Customizing the APIs allowed for smoother adaptation to the client’s unique needs; the project included not only ICE Encompass requirements adaptation, but also additional specific client requirements.

Collaboration is Key

Ongoing communication between Authority Partners and the client ensured a successful and efficient project delivery.

Contact Us

We Deliver Excellence. You Take the First Step.

Let’s Build Your Success Story.

Direct Call

+1 (714) 706-3600

Email Us

hello@authoritypartners.com

Adrian G. Smith

Your Expert Consultant

adrian-smith@authoritypartners.com

Client Success Story

Enhancing Efficiency and Proactive Data Exchange for a Leading Title Insurance Company

Empowering Operational Excellence with Encompass Partner Connect.

The Challenge

Authority Partners provided a customized EPC integration to automate and optimize the client's title service processes. Key components included:

Authority Partners provided a customized EPC integration to automate and optimize the client's title service processes. Key components included:

API Creation

API Creation

Tailored APIs enabled real-time data flow between the client’s existing systems and Encompass, improving speed and reliability.

New Landing Portal

Used for the Encompass integration and designed as a multitenant for future integrations.

Security Overhaul

A comprehensive security review ensured compliance with industry standards and protected sensitive client data.

Workflow Optimization

End-to-end testing and workflow mapping improved efficiency, eliminating bottlenecks and reducing manual errors.

Tokenization System Integration

The project required navigating a tokenization system for secure, seamless data exchanges.

Time Saved

For fee quote creation, the time it took to manually input data was reduced by over 50%, significantly improving operational efficiency and accuracy.

Enhanced Workflow

Real-time data synchronization minimized delays, allowing for more responsive and streamlined operations.

Innovative Offering

New set of features and new integration point in our client’s ecosystem diversified their offering and set a stepping stone for new revenue sources.

Improved Security

A robust security framework provided enhanced data protection and compliance with evolving regulatory requirements.

Several key insights emerged from the project:

Be Ready for the Future

Waiting too long to address the SDK sunset or not following market trends could have severely disrupted operations or led to a loss in market share.

Flexibility Matters

Customizing the APIs allowed for smoother adaptation to the client’s unique needs; the project included not only ICE Encompass requirements adaptation, but also additional specific client requirements.

Collaboration is Key

Ongoing communication between Authority Partners and the client ensured a successful and efficient project delivery.

Contact Us

Let’s Build Your Success Story.

Direct Call

+1 (714) 706-3600

Email Us

Adrian G. Smith

Your Expert Consultant

Explore

Careers

Support

Say Hello

200 Spectrum Center Dr. Suite 300 Irvine CA 92618 USA

+1 (714) 706-3600

Enhancing Efficiency and Proactive Data Exchange for a Leading Title Insurance Company

Authority Partners provided a customized EPC integration to automate
and optimize the client's title service processes. Key
components included:

Authority Partners provided a customized EPC integration to automate and optimize the client's title service processes. Key
components included:

API
Creation

200 Spectrum Center Dr. Suite 300 Irvine CA 92618 USA